Terms & Conditions

Effective Date: January 25, 2026

The following provisions are supplemental terms and conditions governing the services provided by Listing Agent 360 ("Company," "we," "us," or "our") to our clients ("Client," "you," or "your"). These provisions shall be incorporated into and form part of our complete Terms & Conditions.

1. Limitation of Liability

To the maximum extent permitted by law, Listing Agent 360 Media, its officers, employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOTAL LIABILITY OF LISTING AGENT 360, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS, ARISING OUT OF OR RELATED TO THE SERVICES PROVIDED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EXCEED THE TOTAL FEE PAID BY THE CLIENT FOR THE SPECIFIC SERVICE OR APPOINTMENT GIVING RISE TO THE CLAIM.

1.1 Exclusion of Consequential Damages

In no event shall Listing Agent 360 be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, or anticipated savings;
Loss of business opportunities;
Delay in sale or marketing of property;
Loss of data or digital media;
Property damage beyond the scope of services rendered;
Any other economic or non-economic loss;

even if Listing Agent 360 has been advised of the possibility of such damages.

1.2 Equipment and Technical Failures

While Listing Agent 360 employs professional-grade equipment and maintains industry-standard backup procedures, we shall not be held liable for loss or corruption of images, video, or other deliverables resulting from equipment malfunction, memory card failure, file corruption, or other technical issues beyond our reasonable control. In such circumstances, our sole obligation shall be to reschedule and re-perform the affected services at no additional cost to the Client, subject to availability.

1.3 Property Damage

Listing Agent 360 exercises reasonable care when operating on Client properties. However, in the event of accidental damage to property during the course of service delivery, our liability shall be limited to the lesser of (a) the cost of repair or replacement of the damaged item(s), or (b) the total fee paid by the Client for the scheduled service session.

1.4 Third-Party Actions

Listing Agent 360 shall not be liable for any claims, damages, or losses arising from the actions or omissions of third parties, including but not limited to property owners, tenants, other vendors, or visitors present during a scheduled session.

2. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Tennessee. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Tennessee, and the parties hereby consent to the personal jurisdiction and venue therein.

2.1 Governing Law

These Terms & Conditions, and any disputes arising out of or relating to them or the services provided by Listing Agent 360, shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

2.2 Venue and Jurisdiction

Any legal action, suit, or proceeding arising out of or relating to these Terms & Conditions or the services provided by Listing Agent 360 shall be instituted exclusively in the state or federal courts located in Knox County, Tennessee. The parties hereby consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

2.3 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY LAW, EACH PARTY HEREBY WAIVES ITS RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS & CONDITIONS OR THE SERVICES PROVIDED HEREUNDER.

3. Force Majeure

Listing Agent 360 Media shall not be held responsible for any delay or failure to perform its obligations if such delay or failure results from events or circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, lockouts, accidents, war, fire, pandemics, or failure of any communications, telecommunications, or computer system.

3.1 Definition

Neither party shall be liable for any failure or delay in performing their obligations under these Terms & Conditions where such failure or delay results from a Force Majeure Event. A "Force Majeure Event" means any event beyond the reasonable control of the affected party, including but not limited to:

Acts of God, including but not limited to severe weather, floods, earthquakes, hurricanes, tornadoes, or other natural disasters;
Fire, explosion, or accidental damage;
War, armed conflict, terrorist attack, civil unrest, or threat thereof;
Epidemic, pandemic, or public health emergency;
Government actions, laws, regulations, orders, or restrictions;
Power outages, internet or telecommunications failures, or infrastructure disruptions;
Labor disputes, strikes, or lockouts (excluding those involving the affected party's own employees);
Failure or shortage of transportation;
Any other circumstances beyond the reasonable control of the affected party.

3.2 Notification

The party affected by a Force Majeure Event shall notify the other party as soon as reasonably practicable, providing details of the nature, expected duration, and impact of the event.

3.3 Mitigation

Both parties shall use reasonable efforts to mitigate the effects of a Force Majeure Event and to resume performance of their obligations as soon as reasonably practicable.

3.4 Extended Force Majeure

If a Force Majeure Event continues for a period exceeding thirty (30) calendar days, either party may terminate the affected service agreement upon written notice to the other party. In such event, the Client shall be entitled to a refund of any fees paid for services not yet rendered.

4. Privacy and Data Protection

Client data and personal information are handled in accordance with our Privacy Policy. By booking our services, you acknowledge that you have reviewed and agree to the terms of our Privacy Policy.

4.1 Collection of Information

In the course of providing our services, Listing Agent 360 may collect and process personal information from Clients, including but not limited to:

Name and contact information (email address, phone number, mailing address);
Billing and payment information;
Property addresses and access information;
Communications and correspondence;
Service preferences and history.

4.2 Use of Information

Listing Agent 360 uses Client information for the following purposes:

To provide, administer, and fulfill our services;
To process payments and maintain financial records;
To communicate with Clients regarding scheduling, deliverables, and service updates;
To improve our services and customer experience;
To comply with legal obligations and enforce our Terms & Conditions.

4.3 Disclosure of Information

Listing Agent 360 does not sell, rent, or lease Client personal information to third parties. We may disclose Client information to:

Service providers and contractors who assist in our operations, subject to confidentiality obligations;
Legal and regulatory authorities when required by law, court order, or governmental regulation;
Professional advisors, including attorneys and accountants, as necessary.

4.4 Data Security

Listing Agent 360 implements reasonable administrative, technical, and physical safeguards to protect Client information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4.5 Data Retention

We retain Client information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. Upon request, we will delete or anonymize Client personal information, subject to our legal and contractual obligations.

4.6 Client Rights

Clients may request access to, correction of, or deletion of their personal information by contacting Listing Agent 360 at the contact information provided on our website.

5. Severability

If any provision of these Terms & Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision hereof. The remaining provisions shall continue in full force and effect, and the invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the parties' original intent.

6. Entire Agreement

These Terms & Conditions, together with any service agreements, invoices, or other documents expressly incorporated herein, constitute the entire agreement between Listing Agent 360 and the Client with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

7. Amendments

Listing Agent 360 reserves the right to modify or update these Terms & Conditions at any time. Any changes will be effective upon posting to our website at https://listingagent360.com. Continued use of our services following the posting of changes constitutes acceptance of such changes. We encourage Clients to review our Terms & Conditions periodically.

Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:

Listing Agent 360
Website: https://listingagent360.com
Service Areas: Knoxville, Sevierville, and surrounding counties in Tennessee

By engaging the services of Listing Agent 360, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.